Frequently Asked Questions (FAQs)

Find answers to all common questions here at one place. For any other query feel free to contact our support team.

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What is your return policy?

We offer a 30-day free return, refund or replacement policy on all orders. If your product arrives damaged or you’re not satisfied for any reason, contact us within 30 days at support@omniglare.store and we’ll make it right.

How long does shipping take?

Orders are usually delivered within3–5 business daysin the U.S. and7–12 business daysworldwide.
For faster delivery, OmniGlare™ may ship throughAmazon’s logistics network or trusted courier partnersto ensure your product reaches you as quickly and safely as possible.

Do you ship internationally?

Yes! We offer free worldwide shipping on all orders. Our global courier partners ensure fast, secure, and reliable delivery no matter where you are.

What payment methods do you accept?

We accept all major credit cards and debit cards including Apple Pay, and Google Pay for your convenience.

How can I track my order?

Once your order ships, you’ll receive an email with your tracking number and live tracking link. You can use this to track your package on our website or the carrier's site.

Can I change my delivery address after placing the order?

Yes, you can update your address before your order ships. Please contact us right away at support@omniglare.store so we can adjust it for you.

What should I do if my package is lost or delayed?

If your order is delayed, lost, or marked delivered but hasn’t arrived, contact us immediately. We’ll investigate with the courier and ensure you receive your product or a suitable solution quickly.

Do I need to pay customs or import taxes?

No, you don’t! All prices on our website include applicable taxes and import fees. You’ll never be charged extra upon delivery. We handle all VAT or customs-related payments through our suppliers in advance.

Does the projector come with a warranty?

Yes, we offer free protection plans for your extra peace of mind (limited time offer):
• FREE 2-year warranty with our Buy 1 and Buy 2 Bundle
• FREE 3-year warranty with our Buy 3 Bundle.

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • For any other assistance contact our support team by clicking here

Is it compatible with other devices?

Yes! The Hy300 Pro works perfectly with iPhones, Android devices, tablets, laptops, and gaming consoles through WiFi, Bluetooth, HDMI, or USB.

What kind of connectivity does it offer?

• Wi-Fi 6 (super fast and stable) for smooth streaming
• Bluetooth 5.0 (energy-efficient and reliable) for wireless audio and accessories
• USB ports for flash drives, external hard drives, and wireless dongles
• HDMI input for laptops, gaming consoles (PS5, Xbox, Nintendo Switch), and streaming sticks
• AV and audio out for older devices and external speakers

Where can I use it?

Anywhere you want:
• From your bed, sofa, or floor
• On your wall, ceiling, or balcony
• In your room, lounge, or outdoor space
It’s designed for flexibility and freedom, so you’re never tied to one spot.

How bright is the display?

It delivers 260 ANSI lumens (equivalent to 8000 LED lumens), offering crisp visuals in dim or shaded environments. For best results, use it in low-light settings.

Is it harmful to the eyes?

Not at all. Unlike phones and TVs that emit direct blue light, this projector reflects light off the wall, which:
• Reduces blue light intensity
• Minimizes eye strain
• Improves sleep quality
It’s a safer, more comfortable viewing experience for kids, adults, and seniors alike.

How durable is the projector?

The OmniGlare™ is built with premium materials and a scratch-resistant lens. It’s designed to handle daily use, travel, and movement between rooms. Internally, it’s protected against overheating and dust—making it a long-term investment.

How long does it last?

The LED lamp has a lifespan of 50,000+ hours. That’s over 45 years if used for 3 hours daily. By the time it retires, it’ll likely be the oldest working tech in your home.

What do the bundles mean?

Here’s how our bundles work:
• Buy 1 for $149.99
• Buy 2 and save $30 — just $134.99 each
• Buy 3 for $124.99 each + FREE 3-year protection plan + 1 surprise gift
All bundles include free delivery.

How do I set up my OmniGlare™ Hy300 Pro Projector?

Setup is simple, let's break it down step by step:
1. Place the projector on a flat surface.
2. Plug-in the power cable.
3. Pres the power button on remote.
4. Adjust focus using focus wheel for sharp and clear view.
5. Navigate through the settings menu.
6. Easily connect via HDMI, USB or Wi-Fi.
7. Log-in to your favorite apps and enjoy unlimited content.
No tech skills required — Easy!

Is checkout secure?

Yes. We use SSL encryption and trusted payment gateways to protect your data. You’ll receive:
• Instant order confirmation
• Secure transaction receipt
• Tracking updates
Your money and order are 100% safe with us.